Privacy Policy

1. Introduction

iDma international Ltd ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, including the iDma AI handwriting platform and our website.

Please read this Privacy Policy carefully. By using our services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Information You Provide

We collect information that you provide directly to us, including:

• Account registration information (name, email address, organization)
• Contact information when you reach out to us
• Payment and billing information (processed through secure third-party providers)
• Content you create or upload using our services

2.2 Automatically Collected Information

We automatically collect certain information when you use our services:

• Device information (device type, operating system, browser type)
• Usage data (features used, session duration, interaction patterns)
• Log data (IP address, access times, error logs)
• Handwriting and annotation data (stored securely according to your deployment option)

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send technical notices, updates, and support messages
• Respond to your comments, questions, and requests
• Monitor and analyze usage patterns and trends
• Detect, prevent, and address technical issues and security threats
• Comply with legal obligations

4. Data Storage and Security

We offer multiple deployment options to meet different security and privacy requirements:

• Cloud Deployment: Data is stored on secure cloud infrastructure with encryption in transit and at rest.
• On-Premises Deployment: Data remains on your own servers, giving you full control.
• Hybrid Deployment: Combination of cloud and on-premises storage based on your configuration.

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction.

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

• With your explicit consent
• To comply with legal obligations or respond to lawful requests
• To protect our rights, privacy, safety, or property
• With service providers who assist us in operating our services (under strict confidentiality agreements)
• In connection with a business transfer (merger, acquisition, etc.)

6. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• Right to access your personal information
• Right to correct inaccurate information
• Right to delete your information
• Right to restrict or object to processing
• Right to data portability
• Right to withdraw consent

To exercise these rights, please contact us at contact@idma.ai.

7. Children's Privacy

Our services are designed for use by educational institutions and organizations. When used in educational settings, we comply with applicable laws regarding children's privacy, including COPPA and GDPR where applicable. Educational institutions are responsible for obtaining necessary consents from parents or guardians.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable data protection laws.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us: